1. HOW DO I FIND A CHANGAMKA MEDICAL PROVIDER?

Visit www.changamkamicrohealth.co.ke or the nearest Changamka dealer or Duka and check current medical provider listing or call 0713 394294/ 0732 411511

2. WHAT DISEASES ARE COVERED BY THE CHANGAMKA SMART CARD?

All outpatient care with the following exclusions:

• Day care treatment

• Treatment on stolen cards

• Care outside territorial limits of Kenya

• Maternity other than pre-natal conditions

• Care outside designated clinics

• Vaccinations and inoculations

• HIV tests and treatment involving anti-retrovirals

• Any referrals

• Chronic illnesses

• Injury other than soft tissue injury

3. ARE X-RAYS COVERED?

No x-rays are outside the treatment protocols

4. ARE CHRONIC ILLNESSES COVERED?

Chronic illnesses are not covered upon diagnosis at the 1st visit to a Changamka provider

5. WHO IS RESPONSIBLE FOR DIAGNOSIS OF MY CONDITION?

The attending doctor/clinician shall be solely responsible for your diagnosis. Changamka shall reserve the right to require a second opinion at its own discretion.

6. CAN I TOP UP FOR LESS THAN ONE VISIT?

Yes, you can top up for any amount of Kshs. 100/- or more. You however, can only use the card when you have Kshs. 450/- and Kshs. 730/- or above, depending on your preferred category of service

7. WHAT IS THE MAXIMUM I CAN SAVE ON MY CHANGAMKA SMART CARD?

There is no limit to how much you can hold.